STOP LOSING GUESTS TO LONG QUEUES.

DIGITIZE YOUR OPERATIONS.
AUTOMATE YOUR GROWTH.

We are Malaysia’s All-in-One Event Tech & Automation System Provider. We deliver the ‘Show-Stopper’ for your events and the ‘Auto-Pilot’ for your business. From 10-second check-ins, RFID/NFC tracking, and automated membership systems to cloud-based workflow automation, we handle the tech so you can focus on growth.

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Event registration and smart check-in system kiosk by Frontdesk Malaysia
Frontdesk Malaysia team developing event registration and digital automation systems

THE ENGINE BEHIND YOUR DIGITAL TRANSFORMATION

Our Story Since 2021, Frontdesk.my has been more than just a software company. We are a team of passionate developers and problem-solvers dedicated to bridging the gap between physical business and the digital world. What started as a specialized event registration tool has evolved into a full-scale digital solutions hub.

Our Track Record With 100+ successful projects delivered across Malaysia, we have battle-tested our technology in high-pressure environments—from massive 50,000-guest corporate events to daily operations in the hospitality and wellness sectors.

We are built for speed. As we own our core technology and hardware, we can deploy custom solutions in a fraction of the time it takes traditional agencies. We are one of the few providers in Malaysia that own our ecosystem. We don't just send you a link; we provide the kiosks, the printers, and the on-site support to ensure success.

LOCALLY ROOTED

Based in Malaysia, we understand the local business landscape.
Whether it's integrating with SQL Accounting or managing high-traffic
event crowds, we build solutions tailored specifically for the Malaysian market.

ELEVATE YOUR EVENT WITH
A SEAMLESS GUEST EXPERIENCE

Online event registration system for fast guest onboarding in Malaysia
REGISTRATION SYSTEM

Stop the paperwork. We provide the easiest way to capture leads seamlessly and track attendance in real-time. From the first invite to the final "Thank You," your guest's journey is smooth and professional.

Self-service smart check-in kiosk with instant badge printing
SMART CHECK-IN

Eliminate the registration nightmare. Our self-service kiosks and high-speed printers deliver professional badges in seconds. No queues, no stress—just a perfect first impression.

Gamified customer engagement and lead generation system
EXPERIENTIAL LEAD GENERATION & ENGAGEMENT

You need more eyeballs on your brand. We turn boring surveys into fun, gamified experiences that reward your guests. It is a powerful lead magnet that people actually enjoy using.

Exhibitor online management system for trade exhibitions
EXHIBITOR OEM

Let your exhibitors manage themselves. Our digital portal handles booth rentals and document submissions automatically.

Cloud-based virtual queue management system
CLOUD VIRTUAL QUEUE SYSTEM

Our virtual queue system keeps your crowd flowing perfectly without the physical mess.

RELIABLE HARDWARE.
PROFESSIONAL PRESENCE.

  • Verified feature

    Instant Badge Printing Kiosks

    Turn a QR code into a professional badge in seconds.

  • Verified feature

    Brand Activation Stations

    Interactive stations built for surveys, information, and capturing customer data.

  • Verified feature

    Complete Hardware Rental & Support

    Get access to the best tablets, scanners, and professional photo printers with our local technical support crew on standby.

  • Verified feature

    NFC & RFID Solutions

    Seamless tap-and-go access control, smart check-ins, lead retrieval, and real-time attendee tracking using NFC and RFID technology.

Professional event hardware kiosks and badge printing solutions

PUT YOUR DAILY OPERATIONS ON AUTO-PILOT

Hotel property management system with OTA integration
SMART HOSPITALITY
MANAGEMENT

Sell every room, every night.
Real-time OTA integrations prevent double bookings while you focus on guest experience.

Gym and beauty membership management system
WELLNESS & MEMBERSHIP
MANAGEMENT

Automate renewals, packages, and payments.
Spend less time chasing members and more time growing your business.

Email marketing and EDM automation system
EDM & EMAIL
MARKETING

Reach thousands instantly.
Launch promotions, events, and announcements with one click.

THE TECH THAT
POWERS YOUR PROFIT

Business revenue analytics and accounting automation technology
  • SQL accounting system integration icon

    Accounting Without the Headaches

    Stop manual data entry. Our systems sync your sales, invoices, and payments directly to SQL Accounting. It is 100% accurate and saves your team hours of work every week.

  • Mass email marketing and customer outreach icon

    Instant Mass Outreach

    Need a crowd? Reach 100,000 customers instantly with our high-volume email service. It's the fastest way to fill seats or announce a new promotion.

100+ SUCCESSFUL PROJECTS. ONE RELIABLE PARTNER.

We don't just write code; we provide the hardware and the on-site support to make sure nothing goes wrong.
We are your local technology partner in Malaysia, battle-tested and ready to help you scale.

THE "MALL
BRAND MAGNET"

Convert Foot Traffic into
High-Value Leads.

Problem:

Brands struggle to capture attention (eyeballs) in crowded shopping malls. Traditional surveys are often ignored, resulting in missed opportunities.

Solution:

We deployed a branded, interactive game that blended entertainment with lead generation. This acted as a "digital showcase" for the brand's value, delivering the client's message in a fun, engaging way.

Result:

Guests played a quick 30-second game and provided their data to unlock instant rewards. This "Crowd Magnet" effect captured data seamlessly, providing the brand with a 100% verified lead list and automated incentive distribution.

10,000-GUEST CORPORATE GALA

Eliminating Entrance Bottlenecks for Malaysia's Largest Annual Dinners.

Problem:

Managing 10,000 guests arriving simultaneously usually leads to chaos, long queues, and frustrated VIPs.

Solution:

We simplified the journey. Guests received a personal QR code via WhatsApp or Email. Upon arrival, a quick 1-second scan completed their check-in and instantly updated the Digital Lucky Draw pool—ensuring only those physically present could win.

Result:

We achieved zero queues at the entrance. Organizers had real-time data on exactly who was in the room, and the Lucky Draw was 100% fair, transparent, and automated.

FULL-SCALE TRADE EXHIBITIONS

Automating the Complex Lifecycle of International Trade Shows.

Problem:

Handling hundreds of exhibitors and thousands of attendees involves messy paperwork, manual badge printing, and complicated payment tracking.

Solution:

We deployed our Online Exhibitor Manual (OEM) alongside an On-Demand Badge Printing system. Exhibitors managed booth rentals and payments online, while attendees printed their badges instantly upon arrival. Post-event, the system automatically sent Digital Certificates to session attendees.

Result:

Our networking tools successfully matched buyers with sellers, and the OEM system reduced the organizer's administrative workload by over 60%.

INTEGRATED RESORT TRANSFORMATION

Modernizing Hospitality Operations for Peak-Season Efficiency.

Problem:

Managing rooms across multiple platforms often leads to overbooking, "charge-to-room" errors, and complicated manual tracking for boat transfers and local tours.

Solution:

We implemented a Full-Stack Resort PMS. This integrated room bookings with OTA Channel Management (Agoda/Booking.com) and added modules for POS systems, boat ticketing, and local transfers.

Result:

Real-time synchronization prevented overbookings during peak seasons. The entire operation—from POS to transport—integrated directly with their accounting, providing the owner with accurate, daily reporting.

READY TO LEVEL UP YOUR BUSINESS?

Book a Demo Today

OUR OFFICES

Visit us at our convenient locations

SHOW ROOM
A-05-05, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 Kuala Lumpur
SERVICE CENTER
A-06-07, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 Kuala Lumpur

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