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Bodyshop Management System

Workshop software for painting and detailing shops: track every car by stage and update the customer on WhatsApp.

Discuss your workflow
  • Digital Vehicle Intake and Condition Photo Log
  • Stage-by-Stage Job Progress Tracking
  • Person-in-Charge (PIC) Tracking
  • Manager Quality-Control Approval

Sound familiar?

When nobody can say what stage a car is at

  1. Limited Visibility into Vehicle Progress

    When multiple vehicles are in the workshop, managers may struggle to determine which jobs are awaiting repair, painting, detailing, quality inspection or collection.

  2. Frequent Customer Requests for Updates

    Staff spend considerable time responding to calls and WhatsApp messages from customers requesting progress updates.

  3. Missing Condition Records and Damage Disputes

    Without a documented photographic record at intake, disputes may arise over pre-existing scratches, damage or missing parts.

  4. Limited Staff Accountability

    Without clear responsibility for each stage, managers must spend additional time identifying who completed the work and following up on inspections.

  5. Duplicate Accounting Data Entry

    Manually re-entering invoices and payment information into accounting software consumes time and increases the risk of errors in financial records.

Clear skies ahead

Tools for running the workshop floor

  1. Digital Vehicle Intake and Condition Photo Log

    Record customer requirements and capture photographs of pre-existing damage during vehicle intake, creating a clear condition record for future reference.

  2. Stage-by-Stage Job Progress Tracking

    Monitor each stage—from repair and preparation to painting and detailing—in real time, with assigned staff recorded for every task.

  3. Person-in-Charge (PIC) Tracking

    Record the staff member responsible for each stage so managers can identify ownership and monitor job progress.

  4. Manager Quality-Control Approval

    Require a manager’s inspection and approval before a vehicle proceeds to the next stage.

  5. Automated WhatsApp and Email Notifications

    Automatically notify customers through WhatsApp or email whenever their vehicle’s status changes or a work stage is completed.

  6. AI-Powered Number Plate Recognition

    Use an integrated AI camera to detect a vehicle’s number plate on arrival and link it to the corresponding job record.

  7. Live Vehicle Cleaning Camera Feed

    Allow customers to view a live camera feed while their vehicle is being washed or detailed.

  8. Before-and-After Photo Records

    Capture clear photographs of repaired, painted or detailed areas to document completed work.

  9. Digital Handover and PDF Sign-Off

    Generate a digital handover document for customers to review and sign on a smartphone or tablet during collection.

  10. Invoicing and Payment Transaction Management

    Create customer invoices, record payments and maintain a complete billing history for each job.

  11. Direct Integration with SQL Accounting

    Transfer sales transactions, customer invoices and payment records directly to SQL Accounting.

  12. Sales and Forecasting Analytics

    Use a centralised dashboard to review workshop sales, job turnaround times and projected revenue.

Try it yourself

Follow a car through the workshop

Type your name, check the car in, then move it stage by stage. The customer is updated at every step, so nobody has to call the workshop to ask.

Your workshopWhatsApp

Hi there, we have received your car. Photos of its condition are on file.

Your flight plan

A Clear, Step-by-Step Workflow for Every Vehicle

  1. 1

    Appointment and Vehicle Intake

    Customers request an appointment through WhatsApp or email. On arrival, staff record the requested work, identify existing damage and capture condition photographs.

  2. 2

    Work Stages and Manager Approval

    The vehicle moves through the relevant repair, preparation, painting and detailing stages. Assigned staff record progress, and a manager inspects the work before approving the next stage.

  3. 3

    Automated Customer Updates

    When a stage is completed, the system sends the customer an update with relevant photographs or a link to the live camera feed.

  4. 4

    Vehicle Collection and Digital Sign-Off

    Staff notify the customer when the vehicle is ready. During collection, the customer reviews its condition and signs the digital handover form.

  5. 5

    Invoicing and SQL Accounting Synchronisation

    The system records the payment, transfers invoice data to SQL Accounting and updates the relevant sales reports.

A closer look at the process

Fewer customer calls, complete records, smoother handover

  1. Automated WhatsApp Progress Updates

    The system sends customers automatic status updates as their vehicles move through each stage, reducing repeated calls and messages.

  2. Digital Vehicle Inspection and Sign-Off

    Staff document the vehicle’s condition on a smartphone or tablet during intake, and the customer signs a digital handover form during collection.

  3. SQL Accounting Integration

    Invoices, payments and transaction records are transferred to SQL Accounting without duplicate manual entry.

Where it is used

  • Body and paint workshops

    Each car is photographed at intake and moves through the job stages on screen, so anyone can see where it is.

  • Car detailing and coating centres

    Owners receive WhatsApp updates as the job progresses and sign off digitally at handover.

  • Workshops handling many cars a day

    Number plate recognition identifies the car on arrival, and invoices and payments flow to SQL Accounting.

Connect the parts of the workflow that should work together.

  • Our platform integrates with SQL Accounting, WhatsApp messaging services and compatible AI cameras.
  • Invoice data, customer information, number-plate records and payment transactions can be synchronised across the workflow, reducing manual data entry.
  • For LHDN e-Invoices on your bills and receipts, connect this system to our e-Invoice Integration.

Frequently Asked Questions

The system transfers invoice, payment and transaction data to SQL Accounting, reducing duplicate entry and helping administrators maintain complete financial records.

When a vehicle enters the workshop, the integrated AI camera reads its number plate and automatically matches it to the corresponding job record.

Yes. Customers can receive WhatsApp updates when their vehicle moves to a new stage. Where live camera access is enabled, they can also view their vehicle while it is being washed or detailed.

If the work does not pass the manager’s quality inspection, the system notifies the assigned staff member that corrective work is required before the vehicle can proceed to the next stage.

During collection, the customer reviews the vehicle’s condition and before-and-after photographs on a smartphone or tablet, then signs the digital handover document on screen.

Yes. As the car moves through each repair stage, the owner receives an automatic WhatsApp vehicle status update, so your service centre does not have to answer calls asking when the car will be ready.

Beginning our descent

Visit Us

Come to our showroom in Bandar Sri Damansara. Seeing and trying the system yourself is better than any brochure.

  • Showroom & Lab

    A-05-05, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

    hello@frontdesk.my

  • Technical Service Center

    A-06-07, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

Cleared to land

Tell us what you need.

No lengthy documentation needed. Just tell us your current workflow and operational bottlenecks. Our team will analyze your requirements and return with a practical implementation plan, system scope, and transparent pricing.

  • Free 1-on-1 consultation
  • Custom system architecture & workflow plan
  • Transparent scope, hardware specs, & cost estimate

Best for

    Business purpose

    Data capture and follow-up

    Implementation example

    Request a consultation